![]() In the US you can call our Global team anytime with questions at (800) 711-8300 and choose Global.Please see the Cell Phone Overview page to view details of standard global features. End users are also responsible to submit another ticket or reply to their prior ticket upon their return to the US to request Global Features removal. To ensure that the Global Features will be activated on time, please send your notification at least 2 business days prior. Note: Please submit a ticket to request Global features activation for business related trips (department’s approval required prior to submission). Once your new iPhone is activated, it is not possible to retrieve messages from your old voice mail box.įor additional information on how to archive your voice mail, visit and do a keyword search for "Archive Voice Mail" or contact Customer Service. Please be sure to archive any important messages in your current voice mail box. When changing to an iPhone from any other device, you will be given a new voice mail box and all existing voice mail messages and settings will be deleted. Additional resources Voice mail alert for iPhone customers If you are having trouble choosing a device, you can visit a local Verizon store to check out the different devices before submitting the form. To place an order, please submit a ticket, select Get Help & Order Services, then select Mobile Phones (department’s approval required prior to submission). ![]()
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